License keys/serial numbers are emailed out within 30 minutes of purchase during normal business hours (5am - 4pm Pacific Time). After hours licenses are emailed up to 2 hours after purchase before 8pm Pacific Time. Remaining licenses will be emailed
Download links are contained within the email containing the license from [email protected].
Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can call us at 1-800-318-1439 x 1 Monday through Friday from 5am to
Typically when this happens there is a typo in the email submitted at check out. Reach out to us for assistance.
You can call us at 1-800-318-1439 x 1 Monday through Friday from 5am to 4pm PT and speak with a representative that will resend the download information.