Many new computers come with pre-installed versions of Microsoft 365, offering users access to a suite of productivity tools such as Word, Excel, and PowerPoint. While convenient, these pre-installed versions can pose difficulties when attempting to

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My Choice Software

Removing Microsoft Office with Office Scrubber Tool

Troubleshooting

Payment Terms Application

How can I contact MyChoiceSoftware.com?

What are downgrade rights?

What are transfer rights?

What is Remote Desktop Services (RDS)?

What if I am under a Microsoft SAM audit?

What are the different types of Windows Server CALs?

What are the key features of Microsoft Copilot?

How does the MyChoiceSoftware.com rewards program work?

General Inquiry

How soon can I expect to receive my license key after purchase?

I can't find my download link. Where should I look?

What if I need help installing my software?

I haven't received my purchase receipt and can't log in. What should I do?

What if I accidentally deleted the email with my download information?

What types of software products are available for purchase?

Does MyChoiceSoftware.com offer any resources to help me choose the right software?

Are there any current discounts or promotions available?

Product

What shipping methods are available?

How long does it take to process an order?

Do you ship internationally?

How do I track my order?

Ordering and Shipping

What is your return policy?

How do I request a refund?

How are refunds processed?

Returns and Refunds

What is your policy on subscription cancellations and refunds?

Subscription

How do I download the software I purchased?

I accidentally deleted the email with my download information. How can I recover it?

Where can I find installation instructions?

What are the minimum system requirements for upgrading to Windows 11?

Configuring XML file for Microsoft Office Applications

Clean Installation of Windows Operating System

Windows Upgrade Recovery Using DISM

Windows PC Health Check Tool

Upgrading Windows Server from Evaluation to Full Version

Installations

Boot Support BIOS Reference Guide

Steps

Resolving Issues With 64-bit Error Messages

What is Windows N?

Product Guides

Corporate Assistance

Government Assistance

Corporate & Government

Terms & Conditions

Mobile Terms & Conditions

Privacy Policy

Terms & Conditions - Privacy Policy

Where can I find the serial number or license key I just purchased?

How do I download my program?

How do I get help with my installation?

I haven't received a receipt with my purchase and I cannot login with my email what do I do?

I accidentally deleted the email with my download information how can I recover it?

FAQ's